4/27/2007 (Day 183)
Around day 183 was when I first started having fun with it. Say hello to Jerry M. This was totally spontaneous, I never plan out in advance what I'm going to say to them.
12:06:03 PM | System | Initial Question/Comment: Other |
12:06:08 PM | System | Thank you for contacting eBay Live Help! |
12:06:08 PM | System | You are successfully connected to eBay Live Help. Please hold for the next available Live Help Agent. |
12:07:03 PM | System | We appreciate your patience. You will be able to type in your question as soon as you are connected with a Live Help Agent. Please continue to hold for the next available representative. |
12:08:03 PM | System | We apologize for the wait and thank you for your continued patience. Please continue to hold to keep your place in line. You should be connected to the next available agent shortly. |
12:09:03 PM | System | Jerry M. has joined this session! |
12:09:03 PM | System | Connected with Jerry M. |
12:09:08 PM | Jerry M. | Hello, thank you for waiting and welcome to eBay Live Chat! My name is Jerry. If you're a registered member, may I please start by having you confirm your User ID and first name? |
12:09:23 PM | [eBaiting] | [My eBay ID] |
12:09:24 PM | [eBaiting] | [My first name] |
12:09:43 PM | Jerry M. | Great, thanks [eBaiting]! How may I help you? |
12:09:56 PM | [eBaiting] | If you check my previous chat history I bet you can guess |
12:11:43 PM | Jerry M. | I'm glad you contacted us. I'll be happy to help you with your concern. |
12:11:43 PM | Jerry M. | Just a moment while I check this out for you, please hold. |
12:16:28 PM | Jerry M. | I appreciate your patience while waiting. |
12:16:54 PM | [eBaiting] | It's ok I was looking at porno to kill time |
12:17:48 PM | Jerry M. | I've read your previous chat and this concerns about closing your account. |
12:18:12 PM | [eBaiting] | Ain't I hilarious? |
12:20:23 PM | Jerry M. | I understand that you wanted to close your account on eBay, however, only Trust and Safety can grant this request since they have the tool and access to close the account. |
12:20:37 PM | [eBaiting] | Yeah I know and I have emailed them like 100 times |
12:20:39 PM | [eBaiting] | Literally |
12:22:58 PM | Jerry M. | At this point Live Help can't assist Trust and Safety matters. |
12:23:12 PM | [eBaiting] | Yeah I know |
12:23:22 PM | [eBaiting] | I am just wasting LiveHelp's time |
12:23:29 PM | [eBaiting] | Because I just want my account closed |
12:23:39 PM | [eBaiting] | The sooner T&S does that, the sooner I leave LH alone |
12:23:49 PM | [eBaiting] | And they can help other people who WANT to use eBay |
12:26:08 PM | Jerry M. | If I only have the access I can help you with this, however, I don't have the access to do it [eBaiting]. |
12:26:13 PM | Jerry M. | Do you have other concerns I may be able to help you with? |
12:26:23 PM | [eBaiting] | Yeah since you asked |
12:26:51 PM | [eBaiting] | Do you know where I can find some decent porno? |
12:26:51 PM | [eBaiting] | The stuff I was looking at before wasn't very good. |
12:28:58 PM | Jerry M. | If you have access to view mature audiences and placed your credit card on file, you can view more porno pictures. |
12:29:10 PM | [eBaiting] | Oh not on eBay |
12:29:13 PM | [eBaiting] | I meant the rest of the web |
12:30:08 PM | Jerry M. | I apologize but I don't know what other sites, you can try to search using the search engine. |
12:30:24 PM | [eBaiting] | What's your favorite kind? |
12:30:29 PM | [eBaiting] | I might try that |
12:31:18 PM | [eBaiting] | Hehehehe, this is all getting stored in eBay's system isn't it? |
12:31:23 PM | [eBaiting] | It will be here long after I'm dead |
12:33:13 PM | Jerry M. | I am sorry but I can't disclose any information which is not eBay related. |
12:33:30 PM | [eBaiting] | This is related to eBay |
12:33:37 PM | [eBaiting] | I asked if this is all being stored in their system |
12:33:52 PM | [eBaiting] | I wonder if Meg or Pierre will read it |
12:35:23 PM | Jerry M. | Chats are being recorded. |
12:35:29 PM | [eBaiting] | Yeah I thought so |
12:35:35 PM | [eBaiting] | How long are they saved for? |
12:36:23 PM | Jerry M. | I don't idea how long it will be saved in our database. |
12:36:32 PM | [eBaiting] | Hopefully a long time |
12:37:48 PM | Jerry M. | Do you have other concerns I may be able to help you with? |
12:38:15 PM | [eBaiting] | Yes, I have an Amazon order I have not yet received and it has been almost a month |
12:41:13 PM | Jerry M. | I suggest that you contact Amazon to address this matter. If you no longer have concern regarding eBay, I will be closing now. I would be glad to assist you however, your concern is not bounded by my ability to guide you further. |
12:41:18 PM | Jerry M. | If you do have further questions or concerns, please feel free to contact us to assist you further. Thank you for your time and for using eBay Live Help. |
12:41:35 PM | [eBaiting] | WAIT DON'T GO |
12:41:47 PM | [eBaiting] | I am so lonely |
12:44:28 PM | Jerry M. | I am sorry but I can't do anything regarding your loneliness. |
12:45:00 PM | [eBaiting] | Will you be my friend? |
12:45:58 PM | Jerry M. | Sure. However, I have to close now to assist other members. I hope you don't mind. Bye. |
[Total chat time: 39 minutes.] We'll see more of Jerry a bit later. |