This is my personal favorite chat, as I take a break from all the complaining and go completely off-topic, and the LiveHelp people still keep talking to me! Plus I'm spreading awareness myself through this website. See? eBaiting is a good thing!
1:27:59 PM | System | Initial Question/Comment: Other |
1:28:04 PM | System | Thank you for contacting eBay Live Help! |
1:28:04 PM | System | You are successfully connected to eBay Live Help. Please hold for the next available Live Help Agent. |
1:28:29 PM | System | Maria M. has joined this session! |
1:28:29 PM | System | Connected with Maria M. |
1:28:34 PM | Maria M. | Hello, thank you for waiting and welcome to eBay Live Chat! My name is Maria. If you're a registered member, may I please start by having you confirm your User ID and first name? |
1:28:47 PM | [eBaiting] | [My eBay ID] |
1:29:09 PM | Maria M. | Thanks! Hi! Can I also have your email address? |
1:29:36 PM | [eBaiting] | [My eBay ID], [My email address] |
1:30:04 PM | Maria M. | Thanks! How may I help you? |
1:30:16 PM | [eBaiting] | I need to know what I can do to fight global warming. |
1:32:09 PM | Maria M. | I can understand that's a serious matter, however, I'd like to know if there's an eBay concern I can help you with? |
1:32:22 PM | [eBaiting] | Is eBay concerned about global warming? |
1:34:19 PM | Maria M. | I need pass you to my supervisor. |
1:34:28 PM | [eBaiting] | Okay |
1:34:44 PM | Maria M. | Please hold on! |
1:34:48 PM | [eBaiting] | Okay |
1:35:19 PM | System | Maria M. has left this session! |
1:35:19 PM | System | Jimmy B. has joined this session! |
1:35:19 PM | System | Connected with Jimmy B. |
1:35:39 PM | Jimmy B. | Hi! My name's Jimmy, Maria's supervisor. How may I help you? |
1:35:48 PM | [eBaiting] | Hi Jimmy |
1:35:54 PM | [eBaiting] | I need to know what I can do to fight global warming. |
1:36:39 PM | Jimmy B. | You can actually look that up on the internet, using your favorite search engine. |
1:36:57 PM | [eBaiting] | I did and curiously enough it brought me here to eBay. |
1:36:59 PM | Jimmy B. | But, I'd be happy to help you with any eBay concern you may have. |
1:37:07 PM | [eBaiting] | Is eBay concerned about global warming? |
1:37:34 PM | Jimmy B. | Can you tell me which search engine you used, and how you ended up on eBay? |
1:37:44 PM | [eBaiting] | I forget which one |
1:37:59 PM | [eBaiting] | But I typed how to fight global warming |
1:38:03 PM | Jimmy B. | You can tell me the last one you used. |
1:38:05 PM | [eBaiting] | And one of the links led to an auction |
1:38:09 PM | [eBaiting] | I forget which one |
1:38:24 PM | Jimmy B. | How many did you use? |
1:38:31 PM | [eBaiting] | Just one |
1:38:39 PM | [eBaiting] | But it was not today |
1:38:43 PM | [eBaiting] | It was last week |
1:38:51 PM | [eBaiting] | I did not have a lot of time |
1:38:58 PM | [eBaiting] | So I wrote down eBay and then I came back today |
1:39:09 PM | [eBaiting] | I saw the "Live Help" link so I clicked it |
1:39:20 PM | Jimmy B. | That's too bad. I'd like to investigate this further, however, if you're unable to provide me with the search engine you used, I won't be able to look it up. |
1:39:30 PM | [eBaiting] | Sorry but I can't remember |
1:39:37 PM | Jimmy B. | No problem. |
1:39:41 PM | [eBaiting] | Is there any way to find out? |
1:40:24 PM | Jimmy B. | If you're unable to remember, then I won't be able to know. |
1:40:39 PM | [eBaiting] | Ok |
1:40:45 PM | [eBaiting] | I guess it is lost to the ages then |
1:40:48 PM | [eBaiting] | Sorry |
1:40:49 PM | [eBaiting] | I feel bad |
1:40:59 PM | Jimmy B. | It's no trouble. Anything else I can help you with? |
1:41:14 PM | [eBaiting] | No, I guess the planet is doomed |
1:41:44 PM | Jimmy B. | I sincerely hope not. |
1:45:24 PM | Jimmy B. | If you have the auction's item number, maybe I can look that up for you? |
1:45:33 PM | [eBaiting] | Sorry I don't remember that either |
1:45:44 PM | [eBaiting] | I think it had global warming in the title though |
1:46:34 PM | Jimmy B. | Then, I think I can use "global warming" as the key word. Please hold on while I check that. |
AHAHAHAHAHA, he actually goes off for 5 whole minutes looking for some global warming auction that I just made up! This is too priceless! | ||
1:51:39 PM | Jimmy B. | Did you also try looking for the item? |
1:51:50 PM | [eBaiting] | Yes but I could not find it either |
1:52:19 PM | Jimmy B. | That's too bad. Maybe it was already removed. |
1:52:34 PM | [eBaiting] | Why would that happen? |
1:52:59 PM | Jimmy B. | There can be many reasons... |
1:53:09 PM | Jimmy B. | The seller may have ended it. |
1:53:14 PM | Jimmy B. | Or we removed it. |
1:53:43 PM | [eBaiting] | eBay removes auctions? |
1:53:49 PM | Jimmy B. | But, if it's not there, then our bidders or buyers will no longer be able to bid or buy it. |
1:54:19 PM | Jimmy B. | If an auction violates our listing policies, yes they get removed. |
1:54:48 PM | Jimmy B. | I can get you an article about it. Would you like a link to that article? |
1:54:53 PM | [eBaiting] | Is there a record of when this has happened? |
1:55:00 PM | [eBaiting] | Maybe that is what happened |
1:55:39 PM | Jimmy B. | We have a specific department that may be able to help you with that matter... |
1:56:05 PM | Jimmy B. | You can send an email to our Trust and Safety representatives and you can directly ask them about that item. |
1:56:34 PM | Jimmy B. | I can get you a different link so you can send them that email. Would you like me to get you that link now? |
1:56:41 PM | [eBaiting] | They will probably ask what the number is though |
1:56:47 PM | [eBaiting] | And I do not have it |
1:57:40 PM | Jimmy B. | I'm honestly not that familiar with how they investigate these matters, but if you're really concerned about this auction, you can give it a try. |
1:57:48 PM | [eBaiting] | Ok |
2:00:14 PM | Jimmy B. | Hi, I'm back with the link... |
2:00:29 PM | Jimmy B. | Please click on this link to send the email: http://pages.ebay.com/help/contact_us/_base/result_2_1_8.html |
2:00:39 PM | Jimmy B. | When you visit this page, please remember to click on the "Email Us" link near the bottom of the page. |
2:00:44 PM | [eBaiting] | Ok thanks |
2:01:01 PM | Jimmy B. | You're very welcome. |
2:01:03 PM | [eBaiting] | And this will fix global warming right? |
2:03:35 PM | Jimmy B. | Oh, this investigation will only help you find the auction you found before about global warming... |
2:03:54 PM | Jimmy B. | Fighting global warming is done on a much larger scale. |
2:04:03 PM | [eBaiting] | Ok |
2:04:08 PM | [eBaiting] | I just thought eBay could help |
2:04:34 PM | Jimmy B. | You can check out our Community Discussion Boards. |
2:04:47 PM | Jimmy B. | There are lots of members there who share their thoughts. |
2:04:49 PM | [eBaiting] | Do I need an active account for that? |
2:05:49 PM | Jimmy B. | Yup. As a member, you can share your ideas there. |
2:05:58 PM | [eBaiting] | Unfortunately I am not a member |
2:06:05 PM | [eBaiting] | I asked to close my account some time ago |
2:06:16 PM | [eBaiting] | So I guess there is nothing I can do |
2:06:24 PM | Jimmy B. | You can easily sign up for a new account. |
2:06:35 PM | [eBaiting] | Nah that is okay |
2:06:49 PM | [eBaiting] | I will just let the ice caps melt |
2:06:52 PM | [eBaiting] | It is no big deal |
2:07:09 PM | Jimmy B. | Is there any other eBay concern I can help you with? |
2:07:24 PM | [eBaiting] | No I don't think so |
2:07:30 PM | [eBaiting] | Oh wait |
2:07:31 PM | [eBaiting] | yeah |
2:07:35 PM | [eBaiting] | My old account |
2:07:42 PM | [eBaiting] | It is still "sort of" active |
2:07:46 PM | [eBaiting] | I can sign in but can't buy or sell |
2:07:55 PM | [eBaiting] | Can you see what is up with it? |
2:09:44 PM | Jimmy B. | the only information I can pull up from the account is to inform you to wait for the results of your request. |
2:09:56 PM | [eBaiting] | Ok |
2:10:02 PM | [eBaiting] | I will do that |
2:10:04 PM | [eBaiting] | And in the meantime |
2:10:19 PM | Jimmy B. | I appreciate your cooperation. |
2:10:21 PM | [eBaiting] | I will continue to write LiveHelp people with pointless questions about global warming |
2:10:27 PM | [eBaiting] | Like I did just now |
2:12:14 PM | Jimmy B. | Global warming isn't pointless, I can see that you're a concerned person who just wants to have a good life. |
2:12:25 PM | [eBaiting] | Nah I just want my eBay account closed |
2:12:35 PM | [eBaiting] | That's the only reason I even wrote |
2:13:05 PM | Jimmy B. | That's fine. Then I guess there's nothing else to discuss here. |
2:13:10 PM | [eBaiting] | Guess not |
[Total chat time: 45 minutes.]